Ramarc Solutions is a US and European Information Technology professional services firm with a wealthy knowledge base and experience in the fundamentals of Information Technology specializing in Server, Network, Storage, Support, Project Management and IT Governance. Ramarc Solutions has planned, built, maintained and delivered IT support for scores of clients for over 10 years. Ramarc Solutions was created with their clients IT needs in mind, commercial and government.
As we conduct more and more business online, the digital world has become a hacker’s paradise. To combat the growing threat of cyber-attacks, a main responsibility of Ramarc Solutions Cyber-Security services is to make sure your data is secure. Ramarc Solutions provides vulnerability assessments and penetration testing that examines firewalls, patch management procedures and policies, user passwords, Web-based email services, end-user education and security policies.
It’s very important for our organization to identify security issues present in your internal network and computers. Using this information you can plan defensed against hacking attempts. User privacy and data security.
The resulting Risk and Vulnerabilities Report will permit management and IT to make effective vulnerability analysis to determine critical steps and business impact in developing and implementing a comprehensive security program.
Ramarc Solutions offers integrated Audio Visual (AV) and Video Teleconferencing (VTC) solutions. The solutions includes complete life-cycle support including analysis, design, integration, implementation, training and operations and maintenance services. Ramarc Solutions capabilities range from adding a single projector to implementing an enterprise-wide communications infrastructure that can include Cloud based video services provided as “Software as a Service (SaaS”.
We offer a complete line of leading-edge telepresence, video conferencing, and audio/visual systems that integrate seamlessly into your agencies network environment. As a systems integrator we provide complete audio visual and video conferencing solutions of all sizes. From small to large meeting rooms, video walls, network monitoring and operations centers of large auditoriums, Ramarc Solutions can equip your agency with the solution you need.
Ramarc Solutions offers high quality, tenured & experienced technical support services through agents in shared or dedicated team environments. We can provide 24×7 coverage via live technicians, email response, web chat, social media and video conferencing for inbound and outbound traffic for:
- Outsourced Technical Support for Tier 1, 2 and 3 Troubleshooting & Technical Support Service
- Support Services including: Applications, Network infrastructure, Video Conferencing, Username/Password Reset, Exchange, etc.
- Hardware repair and maintenance
Why Ramarc Solutions
Ramarc Solutions is a leading IT MODERNIZATION and DIGITAL TRANSFORMATION partner. We provide solutions to government and traditional businesses to revive their business models, rejuvenate their customer experience, and automate their business operations for the digital age. Global enterprises across industry and government can rely on Ramarc Solutions to interpret digital trends, benchmark their digital capabilities, create digital business strategies, and deliver digital and mobile experiences to meet their mission and goals.
Our vision is to become one of the most admired Information Technology companies in America.
That can happen only if: we expect excellence from ourselves and each other every day.
Ramarc Solutions was founded on three basic principles, Technology expertise, Innovative solutions and long lasting partnership with customers.
Established in the year 2006, Ramarc Solutions has grown to be the preferred IT partner for government, commercial and non-profit clients across various industry verticals. Ramarc Solutions has partnered with our esteemed clients, helping them meet the new challenges of IT innovations while challenging ourselves and our colleagues to grow professionally and personally.
“Ramarc Solutions has been great to the NCC and me since I have started working with them here in DC. Not only do they respond in a timely fashion but they work to try and solve the real issue. They work hard on trying to keep you up and running in this work place so dependent on technology. I have also learned so many things in my short time working with them to the point some minor problem solving I can now do on my own or with them on the phone in “walk me through it” mode. Don’t know where we would be technology wise without them!!!! Keep up the great work and thank you.”
“Ramarc is a great company to work with. The whole team is incredibly tenacious and great at troubleshooting IT issues as they arise, but also good at identifying preventative measure to prevent the issues in the first place. Critically, Ramarc also thinks about what you need strategically as an organization and how IT can help achieve those needs.”