IT Modernization - ramarcsolutions.com

Program and Management Office Support

Program Management Office (PMO) Support consists of services to meet or improve time/schedule, cost, and quality objectives of a program.Read More

Operations and Maintenance

Since Ramarc solutions’ inception in 2006 we have been performing Information Technology (IT) Operations & Maintenance (O&M) for a broad spectrum of IT infrastructure, . . .Read More

Help Desk Services

Our objective is to keep your desktop environment stable and maintained.Read More

Networking and Wireless Computing Services

Ramarc Solutions is a technology services firm providing clients with high-quality technology solutions that help companies grow by aligning IT with businessRead More

Database Administration

Get reliable, 24×7 database administration services across all major database platforms without the expense or headache associated with managing and staffing your own data center. Ramarc Solutions is fully staffed with highly skilled Ramarc teams that are ready to assist you anytime, any day, weekend or holiday.

Project Management

Ramarc Solutions, LLC provides complete project management services to ensure your technology implementation is properly designed, integrated into existing systems and ultimately allows you to achieve your business goals.

Cyber Security

Ramarc Solutions brings a proven approach to cyber solutions across federal, commercial, and international markets. Our in-house experts deliver breakthrough technology in areas such as:

information management solutions incorporating advanced sensors.
deep analytics.
large, real-time data warehouses.
electronic records management.
tailored manufacturing for quick reaction capabilities.
intelligence operations support.

By visualizing threats and helping ensure data integrity through advanced network security operations, our practice centers give our customers the insight they need to effectively address operational needs, proactively balance risk management, and meet compliance requirements.

IT Modernization Steps

Analysis
Design
Development/Deployment
Maintenance

Analysis

Ramarc Solutions gathers business requirements in this phase. We meet with client managers, stake holders and users to determine the system requirements; Who is going to use the system? How will the system be used? What data should be input into the system? What data should be output by the system? After requirement gathering these requirements, a “Requirement Specification” document is created which serves the purpose of guidelines for the next phases.

Design

Ramarc Solutions develops the system and software designs prepared from the requirement specifications which were analyzed and studied in the first phase. In System Design we specify hardware and system requirements and also define overall system architecture. The system design specifications serve as input for the next phase.

Development/Deployment

The longest phase of the system development life cycle (SDLC). If it is a software application, this is where the coding developed and tested. For hardware/software integration, the system is integrated based on system design and hardware/software components are installed. After successful testing, the product is delivered/deployed to the customer for their use.

Maintenance

All goods and services obtained through Ramarc Solutions include a 90-day maintenance warranty window for all hardware/software rendered services. Maintenance warranties are valid once the hardware/software solution is completed. Ramarc Solutions Client Service Center (CSC) provides a 90-day telephone support, Monday through Friday, excluding holidays. Warranties apply to manufacturer defects only and does not cover product failures due to improper use, negligence, or using the product in a manner for which the product was not intended. Extended warranty plans are available.